Principles for working with your data
We are 3D print FX s.r.o.
ID: 56174749
TIN: 2122242309
We operate an e-shop on the website www.3dfxprint.com
We process some personal data when selling goods and operating our website.
In particular, the processing of personal data is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the processing of personal data and on the free movement of such data and repealing 95/46/EC (General Data Protection Regulation) ("GDPR").
I. Processing of personal data
A. Processing of personal data in case of use of the contact form
If you contact us in connection with our products and services, we will work with your contact details that you provide to us, mainly through the contact form. These are personal data in the following range: name, recipient, telephone number, email, subject of the message.
For what reason?
On the basis of the personal data sent, we will then contact you in connection with our offer of goods.
On what legal basis?
This is processing based on Article 6(1)(b) GDPR - performance of a contract or performance of pre-contractual measures at your request.
If you do not provide us with this personal data, we will not be able to communicate with you for the purpose of entering into a contract for the supply of our goods or services.
How long will we process personal data?
Unless we establish further cooperation, we will process your personal data for a maximum of 3 years from our last communication.
B. Processing of personal data in case of purchase
If you make a purchase from us, we will work with the personal data we need from you to ensure that we enter into a contract for the provision of our goods or services. These are mainly billing data: name, surname, address, email, telephone number.
For what reason?
We need to process personal data in order to fulfil our obligations under the contract - delivery of goods. We will also use your contact details to communicate with you regarding the status of your order, or regarding complaints or questions you may have.
We will further process personal data for the fulfilment of our obligations under generally binding legal regulations (mainly for accounting and tax purposes, or for the processing of complaints, etc.).
On what legal basis do we process personal data?
This is processing based on Article 6(1)(b) GDPR - performance of a contract and Article 6(1)(c) GDPR - performance of our legal obligation.
If you do not provide us with this personal data, we will not be able to enter into a contract with you for the supply of our goods or services.
How long will we process personal data?
During the supply of goods or services and thereafter for 5 years from the last time such goods or services were supplied.
C. Newsletter (commercial communication)
Unless you have purchased goods or services from us and have also expressly opted out of receiving marketing communications , we will use your email address to send you our marketing communications.
On what legal basis?
This is processing based on Article 6(1)(f) GDPR - our legitimate interests, which are marketing communications targeted at our customers.
How long will we process personal data?
5 years since your last purchase. If you do not wish to continue to receive our marketing communications, you can unsubscribe at any time via email or you can contact us at: info@3dfxprint.com
II. Who gets access to the data?
Your personal data will remain with us. However, we do have some companies or other persons working for us who have access to your personal data because they help us to run our e-shop. These are:
- Provider of email, domain and web hosting: Websupport s. r. o. Karadžičova 12, 821 08 Bratislava, ID No.: 36 421 928
We only process personal data within the European Union.
III. What else you should know
We do not have a data protection officer in our company.
Our company does not make decisions based on automated processing or profiling.
If you have any questions about your personal data, please contact us at info@3dfxprint.com or call 0911 986 979
IV. Use of cookies
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit.
Cookies perform a variety of tasks, such as enabling you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that advertisements displayed online are better tailored to you and your interests.
We use the following cookies on the website:
- Necessary cookies: are necessary for the operation of the website, for example, to allow you to log in to secure parts of the site and other basic functionality of the site. This category of cookies cannot be disabled.
- Analytical/statistical cookies: allow us, for example, to recognise and track the number of visitors and to monitor how our visitors use the website. They help us improve the way the site works, for example by making it easy for users to find what they are looking for. We only run these files with your prior consent.
- Advertising cookies: they are used to track preferences and allow you to see advertising and other content that best matches your interests and online behaviour. We only run these files with your prior consent.
Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.
Further information about cookies and an up-to-date list of cookies can be found via the individual web browsers, most often under Developer Tools.
Consent can be expressed by means of a check box contained in the so-called cookie bar. You can also subsequently refuse cookies in the settings of your internet browser, or you can set to use only some of them.
For more information on the management of cookies in individual browsers, please see the following links:
- Internet Explorer - https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs
- Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
- Safari - https://support.apple.com/cs-cz/guide/safari/sfri11471/mac
- Opera - https://help.opera.com/cs/latest/security-and-privacy/
- Microsoft Edge - https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles
V. Your rights in relation to the processing of personal data
The GDPR gives you, among other things, the right to contact us and request information about what personal data we process about you, to request access to this data and have it updated or corrected, or to request a restriction on processing, to request a copy of the personal data we process, to request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing on the basis of legitimate interest.
If you believe that we are not treating your data properly, you have the right to lodge a complaint with the supervisory authority that is under our jurisdiction https://dataprotection.gov.sk/uoou/ , or to take legal action.
This policy is effective from 1.1.2025
