Questions and answers
What products do you offer?
We offer a wide range of 3D printing products, from finished products to useful tools for custom projects. You will also find creative designs and products from registered partners on our platform.
Can I buy STL files for my own 3D printing?
Yes, we offer STL files from our partners in our e-shop. You can download these files and use them to print on your own device.
How can I display my products on your site?
Just register as a partner. Once registered, you get access to the tools to upload your products.
What payment methods do you accept?
We accept card payments (Visa, Mastercard), bank transfers and online payment gateways. You can also pay cash on delivery.
What is the delivery time?
The delivery time depends on the specific product. The standard delivery time for finished products is 3-7 working days. Digital products, such as STL files, are available for download immediately after payment confirmation.
Do you offer a warranty on the products you sell?
Yes, all products are guaranteed for 24 months unless otherwise stated. The warranty covers manufacturing defects and functionality issues. Should you have any problem, please do not hesitate to contact us.
How can I contact customer support?
You can contact us via the contact form on the website or by email info@3dfxprint.com. We are available every working day from 9:00 to 17:00.
Do you offer discounts for wholesale customers?
Yes, we offer individual pricing conditions for bulk orders. Please contact us for more information.
How can I become a partner?
Registering as a partner is easy! Just click on the "For Partners" section and fill in the registration form. Once approved, you can start uploading your products.
FaQ
Do you have any questions?
Do you have any other questions that have not been listed here? Please contact us via the contact form below, by email or by phone.
Contact
Contact details
Company data
3D print FX s.r.o.
ID: 56174749
VAT NUMBER: 2122242309
Address
Dubová 652/18,
Jaslovské Bohunice, 919 30
Phone number
0911 986 979
info@3dfxprint.com
Contact form
Do you have any questions about shipping and payment or the status of your order? Please contact us via the contact form below.
